Behind the Scenes video of 2010 “Love Begins Here” commercials

Must-see video for those who loved the two ads.

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Poll 38: What if free weekends are 100% free?

The eHarmony Free Communication Weekends are awesome, but they can always improve. During FCWs, for example, non-subscribers are blocked from photos and from skipping to eHarmony Mail.

Here's a thought: Give everyone 100% access during free weekends

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  • superzoom wrote

    I have a pointer for middle-aged women on eHarmony. Quit submitting photos that show you with your hot young daughter. We keep thinking it's you for an instant, lol …

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$7.46 / month new member codes for September 2010

Five “4 months for $7.46 / month” codes for US/CA members became available in our promotional codes page during the last two days.

Yes, Virginia, this is the lowest eHarmony has ever been for new members. US (eharmony.com) members can also add $4.24 and $4.95 extensions to lower the equivalent monthly cost further.

For example, to get 11 months for $59.90 ($5.46 / month):

  1. enter the $7.46 code
  2. pay $29.95 (4 months)
  3. go back to code entry screen
  4. enter the $4.24 code
  5. pay $29.95 (7 months)
  6. (optional) repeat steps 3 to 5 as desired
  7. remove your credit card or turn off autorenew
  8. tell all your friends to visit eHarmony Blog

The last step is very important.

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  • Tom wrote

    I am existing US member exp.9/16. I went to renewal page on my profile and used the UBD77123 code on line and renewed 7 months for a total charge of under $30.00. I did this at about 10:45 AM Eastern Std time today 9/2. Thankyou …

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EHB, on your side — September 2010 issue

eHarmony Blog is on your side. If you have a complaint with eHarmony and you have trouble getting through customer service, let us know. Don’t forget to give your eHarmony account email address and don’t forget to give us permission to chase eHarmony on your behalf.

Here is last month’s supply of consumer complaints against eHarmony posted on the leading gripe website ConsumerAffairs.com, plus our comments. Some of this month’s complaints are valid and justified, thus highlighted, while the rest are “buyer beware — read the fine print” or may be resolved with a call to customer service.

No, we are not eHarmony, we just like to help out or comment. If you have an opinion as well, post them at the end of the article. Continue Reading ☞

Sept 3-6: eHarmony’s Twenty-seventh Free Communication Weekend

Labor Day FCW

  • eHarmony US, Canada, Australia: Sep 3-6 — No Skip to Mail, no photos
  • Compatible Partners: Sep 3-6 — No Skip to Mail, no photos
  • eHarmony UK: Aug 27-30: No Skip to Mail, no photos

Get ready to turn your matching on (or off, depending on how you look forward to these things). Happy Labour Day to our American readers.

Paid members, get ready to nudge your matches on Thursday and move them along communication until Monday. Free members, get ready to sneak in your email address and meet the love of your life free-of-charge.

Fox Business Network interviews eHarmony on its 10th anniversary

CEO Waldorf talks about post-decade plans and says he doesn’t need cash at this point. Last month’s mobile app now generates 10% of site traffic; surprise since they don’t promote it. Below also is the first press mention of their ties with eDarling.de.

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  • Fernando Ardenghi wrote

    "Below also is the first press mention of their ties with eDarling .de" 1) eDarling (eHarmony owns 30%) is eHarmony rebranded and improved for some European countries like Spain, Italy, France, Germany, Austria, Switzerland, Sweden, the Netherlands, Poland. 2) I had tested eDarling Spanish an …

    Respond to Fernando Ardenghi ☞

Can’t log in, requested a new password, never got an email

Well today i created my profile in eHarmony and soon after i received a welcome email on my email address. But after some time when i tried to log back in it said invalid email address.I tried clicking on forgot password which asked me for my email address. I entered my email address and it said that password retrieving info has been mailed to u but i never received any mail from them. I tried it several times but failed. Now the question is if am entering a wrong email address then how is it that i received a welcome email on the the same email address.So one thing’s clear it’s not my fault. I am unable to find any possible reasoning to this problem. Plzzzzzzzzzzzzzz help me. It would be greatly appreciated.

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  • Akash wrote

    Thank you, eharmony. I received password retrieval email from your side. But it took along time.I really appreaciate your help. …

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EHB, on your side — August 2010 issue

eHarmony Blog is on your side. If you have a complaint with eHarmony and you have trouble getting through customer service, let us know. Don’t forget to give your eHarmony account email address and don’t forget to give us permission to chase eHarmony on your behalf.

Here is last month’s supply of consumer complaints against eHarmony posted on the leading gripe website ConsumerAffairs.com, plus our comments. Some of this month’s complaints are valid and justified, thus highlighted, while the rest are “buyer beware — read the fine print” or may be resolved with a call to customer service.

No, we are not eHarmony, we just like to help out or comment. If you have an opinion as well, post them at the end of the article. Continue Reading ☞

Have an opinion? Post a comment

  • eharmonyblog wrote

    Jeannie, the refund period is only three days. After that it is an as-is, no-guarantees, no-refunds service. This is all in the Terms of Service. If you need help with your account, the best solution for you is to call their customer service …

    Respond to eharmonyblog ☞

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