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NY man sues Match for deception

First, True.com settles class action lawsuit for $1.5M with customers incorrectly charged for renewals. Then,

The lawsuit said that “despite the emotional vulnerability inherent in the dating process, fraught as it is with fear of rejection and anxiety, Match defrauds the consumer of his/her time, labor, and emotional investment” by not telling them that someone they are contacting does not have a subscription.

“Because the writer has no way of knowing this, he or she may experience profound personal anguish, suffering which is easily preventable by Match,” the lawsuit said.

via Reuters: NY man sues dating website Match.com for deception, dated 9 June 2009

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Comments 3

  1. SingleGuyInNC wrote:

    “On any given day, upon information and belief, many thousands of members log into the Match site hoping to find someone special,” the lawsuit said. “At any given time, a significant percentage of the emails a member sends cannot be opened, read or responded to by the recipient.”

    Isn’t this the ugly truth that they won’t put in big print when you sign up (or even in the fine print).

    The same thing applies to, you, eHarmony. :)

    I wonder if it would have more strength as a class-action lawsuit. He can’t be the only one.

    If he wins, then it seems likely that all the paid services are going to have to modify their sites to indicate who is subscribed and who is not. Unfortunately, as I’ve mentioned before, this is still not a guarantee as people still don’t respond to communications, even on the free sites.

    Posted 11 Jun 2009 at 6:26 am
  2. Bearie wrote:

    One takes a big risk signing up for the paid services. I have met nice people on Myspace and Facebook, but some think the notion of meeting on a free site is some how unsavory? Ironically many people have profiles on Myspace and Facebook in addition to a pay site because they have learned no everyone can afford those services.

    I truly believe you can meet good people through free services, and I actually met more this way than I ever did on match or eharmony.

    Posted 11 Jun 2009 at 7:47 am
  3. SingleGuyInNC wrote:

    I have no issue with the free services and I’m sure that you can meet great people on them. I’m just saying that from my experience, the response rate is even worse, which doesn’t make sense given that folks have nothing to stop them from contacting you. I think it is additional support for my theory that there is more “window-shopping” involved than actual serious people on dating websites (or the ones that aren’t responding have unrealistic expectations in terms of who they would actually respond to, but that’s another story).

    Posted 12 Jun 2009 at 11:44 am

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