In related news:
AT&T hack exposes 19,000 identities
AT&T on Tuesday [29 August] said hackers broke into one of its computer systems and accessed personal data on thousands of customers who used its online store.
The information that was illegally accessed includes credit card numbers, AT&T said in a statement. The cyberattack affects about 19,000 customers who purchased equipment for high-speed DSL Internet connections through AT&T’s Web site, the company said. Read the rest of the CNET article.
eHarmony is a member of the TRUSTe privacy program, and repeatedly says that our credit card information is kept confidential and secure.
However, if you read the Terms and Conditions carefully, they are in no event “liable for any … damages arising out of … the use [of] the service, including … damages for loss or corruption of data or programs….”
Clearly, if eHarmony is hacked, and the hacker gets all our credit card information — the company is not liable.
So how do we remove our financial information off the site? Call Customer Service again?!
Well I did. And no, they can’t remove it. It must be written with a permanent marker or something. Once we give our financial information, eHarmony will store it forever, and apparently there’s nothing we can do about it. We’re screwed! Which do you think spends more on computer security measures: AT&T or eHarmony dot com? Thanks a lot, Dr. Warren.
Update: See Part 2.
More on eHarmony Blog