“You have reached your match limit. View your existing matches to receive more.”
As an online community that prides in kicking out members who lie in profiles, and prides in rejecting registrants who lie in the questionnaire or who admit to a level of dishonesty, eHarmony is a hypocrite.
Their statement “You have reached your match limit. View your existing matches to receive more” is a flat-out lie. There is no limit.
In fact, members who stop signing into their accounts still receive matches after almost six months.
- One of our readers here let his membership expire on 28 June 2007. He still signs in on occasion, but he has never viewed a match since. He received 200 matches in the last 356 days.
- Only 20-25% of those looked at this profile, he says.
- Okay, let’s give eHarmony the benefit that clicking at newsletter emails and signing in IS activity. Consider this: One of our old readers, whom I invited to eHarmony, never signed in since 31 December 2007. This person never opens eHarmony emails, yet, guess what, told me about a “You’ve got a new match” email dated this morning.
- Okay, let’s give eHarmony even more slack. I will ask my friend again after June 30. THAT’S six months.
Explain this, eHarmony, would you?
Dave Evans, Mark Brooks, Kathryn Lord and Markus Frind, you’ve looked at eHarmony longer and more than eHarmony Blog has, give us advice: should this matter be brought to the Better Business Bureau?
(Note to readers: I rarely complain this seriously about eHarmony around here. I hope you find our other posts more constructive and less vehement. Pardon the outburst.)
See also: Poll 11: How many matches are dead accounts?.
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